Festive Collection Of Designer Handloom Sarees Exclusively For You!

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FAQ

General Questions

1. Where is Reemly Design Studio located? What is the address?

We are located at Bhubaneswar, Odisha. Please check www.reemlydesignstudio.com/contact for our contact details.

2. How can I contact you?

You can contact us by
Email - care@reemlydesignstudio.com
Phone - +91 99372 48946
WhatsApp - +91 99372 48946
Walk-in our studio from Monday – Saturday: 10:30 AM – 7:30 PM
Sunday: 11:00 AM – 4:00 PM (Appointment Only)

Order related questions

1. What is the estimated delivery time?

The shipment of the product is done within 2 to 3 days of order. We make every effort to deliver your order in 7 days. However, should you have any query related to your order, please contact us: support@reemlydesignstudio.com

2. Are your services available overseas or are only limited to India?

Yes, we deliver our products overseas also. We would like to inform you that we also have our happy customers abroad.

Delivery related questions

1. What if there is delay in delivery?

We try that there is no delay in delivery of product. But in case of unavoidable circumstances there is any delay in delivery of the product we will inform you by text message or email in advance only.

2. Do you add extra shipping charges? How much?

Extra shipping charges depend on, from which area you are ordering. It is Rs.250 within Orissa, Rs.500. Other than Orissa and internationally the shipping charges varies.

3. What are the charges of order cancellation?

If you cancel the order before it is shipped then no charges will be applied. But if you cancel the order after it is shipped then you will be charged according to the cancellation policy.

4. In what time will be ordered cancelled and how will I get my payment back?

Order can be cancelled before it is shipped. If it will be shipped before you cancel you will have to pay the charges of cancellation. you will get your payment back after 2 to 3 days of cancellation.

Outfit related questions

1. I would like to customize my bridal dress? How can you help me?

Customization is our specialty. We would be more than happy to make you feel gorgeous with our hand-weaved products on your D-DAY. we will provide you will variety of wedding sarees, gowns, lehengas that will be suitable for you on every function of your wedding.

2. What are your stitching charges?

There are no particular stitching charges. Charges totally depend on customizations you make in your dresses.

3. What if the product I have ordered is not of the quality we had talked?

We provide you with the premium quality fabric material. Hence, possibility of tampering of the quality of the fabric is low. But in any case this happens, you jus t drop us an email or contact us on our phone number. We will try to resolve your issues as soon as possible.

4. I have heard that handloom sarees need utmost care, can you provide any tips?

Yes, handloom sarees are delicate. They need utmost patience and care so that its charm remains maintained. Visit our website to know more about the care tips for handloom sarees.

5. What makes your handlooms different from others?

At Reemly’s design studio, we take utmost care that you are provided with the best and premium quality handloom products. We use natural colors for dying the fabric, which makes the product environment friendly and original.

6. How will in know if the product is original or not?

At Reemly Design Studio, we make every effort to make sure high-quality and authentic handlooms, fabrics, and accessories are sourced from the finest weavers from Odisha and from the best suppliers all over the country. Every fabric is double-checked by our expert team. We make sure the best designer wears are delivered to you with happiness & care.

Payment related questions

1. What are the payment options offered by you?

We support all types of payment options that include cash on delivery, debit/ credit card payment, net banking, Google pay, etc.

2. Are online payments safe with you?

Yes, our privacy policy helps you with safe, secured and easy payment options.

Return policy related questions

1. What is Reemly’s design studio’s return policy?

Return policy of reemly’s design studio is

  • The product can be returned within 7 days of delivery
  • Product will not be taken back if torn, or tempered
  • Payment will be done on your bank account within 2 to 3 working days after the product is returned
  • 2. What is time limit for returning or exchange the product?

    In case if you change your mind you can return or exchange the products within 7 days after delivery.

    3. In which case return is not possible?

    The product will not be exchanged or returned in the following conditions
    1. Product is tempered
    2. After 7 days of delivery
    3. Product is torn

    4. What if I have opted for cash on delivery and I want to return? How will I get my payment back?

    In this case you just leave your bank account number or phone number if you have Google pay. We will transfer the amount to your bank.

    Reemly Design Studio

    Reemly Design Studio is an exclusive designer studio specializing in vibrant and creative designer collections that are a tribute to the culture and tradition of Odisha.

    +91 99372 48946
    support@reemlydesignstudio.com
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